Returns
Unfortunately, because our products are personal care products, we can’t offer you a refund or exchange.
If you receive a defective item, please email me, Robin Goddard, owner of By Robin Creations Skin Care, at robin@byrobincreations.com, and I will make it right.
I, Robin Goddard, personally pack and mail all orders myself. I do my very best to make and send the very best products your hard-earned money can buy. I want all customers to be thrilled with their purchases from my store. If you are not happy with our products, please contact me directly and let's talk. I am a good, honest person. :-)